If you work in a Corporate company, you must have come up with CRMs like HubSpot, Salesforce, Agile CRM, Bitrix 24 etc. But whenever comes the question of CRM with best & affordable service, HubSpot CRM holds its place at the top. If you are fed up with the fake CRM reviews on the internet, just sit back, relax & enjoy the best, simple to understand and honest HubSpot CRM review 2020.

HubSpot CRM (Customer Relationship Management) tool is among the leading CRM apps available in the market. It is a great option for carrying out all the basic necessities in the most efficient and effective way possible. HubSpot CRM has an extremely simple interface and is built to be a platform which allows the Sales teams to get started quickly without affecting their existing workflow.
HubSpot is leaping forward in a big way by improving the businesses’ inbound sales with several sales tools in addition to their CRM; and that too FREE of charge.

YES! You heard it right. This isn’t a trial! 
It’s 100% FREE – your free access never expires.

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4.8/5
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5/5
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4.5/5

FEATURES

PRICING

EASE OF USE

SUPPORT

HubSpot helps you create professional contact lists and company profiles, as it analyzes the systematic relevance of customer’s communication with the firm. It effectively assigns and tracks the deals, monitor agents’ performance, and at the top of all; a unified dashboard where every team member can keep a track on the company’s activities.

With the cloud-based CRM visual dashboard, HubSpot help firms of all sizes (be it an entry level firm or any established company), track and nurture lead effectively. It has been observed that their solution is ideal for newbie-companies still starting to recognize the need of CRM and wish to try it out.

hubspot crm featured benefits

  • It’s Forever FREE: What makes HubSpot CRM standout from all other CRMs available in the market is its Forever FREE service. You do not have to burn your pockets when you just want to get started with the services. Any business, irrespective of budget, can use HubSpot CRM at Zero cost and integrate it with as many business systems and applications as necessary.
  • Super Effective Visual dashboard: HubSpot CRM offers a beautiful visual dashboard with real-time stats of Sales lead in action. One can very conveniently track customer interactions through emails, live chat, media sharing etc. through lead timeline at the dashboard itself.
  • Email Automation: HubSpot CRM marketing tool also offers the perfect Lead generation module and Automated Email marketing services to help businesses keep a track on how effective their targeted audience reach is performing in real time.
  • Flexible & Powerful Solution: HubSpot CRM facilitates you close more deals with lesser work involved, because it helps grow & develop the varied sales pipeline in the right direction. The data insights provided by HubSpot are just exceptional, and thus saves a lot of time; otherwise wasted on research.
  • Easy integration with sales processes: Once installed, HubSpot CRM will run in the background and you do not have to worry about triggering on the individual processes that you currently use. It is compatible with a wide list of processes including BigCommerce, Dropbox, SnapEngage, Google Chrome, Pipedrive CRM and many more.

hubspot crm features

  • HubSpot Marketing Synchronization
  • Single system; no integration required
  • Log and Track emails better
  • Pipeline management
  • Content management
  • Lead timelines
  • Email integration
  • Website integration
  • Phone integration
  • Social Media integration
  • Deals and task boards
  • Prospect Database
  • Drag and Drop Communicator
  • Sidekick integration
  • Pre-made Email templates
  • Enrolling contacts in a sequence
  • Task planning
  • Task scheduling
  • Task tracking
  • Call monitoring

hubspot crm plans & pricing

plans FREE STARTER PROFESSIONAL ENTERPRISE

HubSpot CRM

(Try Free plan)

100% FREE Service

Unlimited users & 1M contacts

NA
NA
NA

MARKETING HUB

(Free trial)

$0/mo.
$50/mo.
$800/mo.
$3200/mo.

sales hub

(Free trial)

$0/mo.
$50/mo.
$500/mo.
$1200/mo.

Service hub

(Free trial)

$0/mo.
$50/mo.
$400/mo.
$1200/mo.

Growth Suite

[All products bundled together]

(Free trial 25% OFF)

$0/mo.

$112.50/mo.

$50/mo.**

$1700/mo.

$1275/mo.**

$5600/mo.

$4200/mo.**

**To support small businesses through this uncertain time, HubSpot is reducing the cost of our Starter Growth Suite from $112.50/month to $50/month with a 12-month commitment.

hubspot forever-free crm

hubspot marketing hub

hubspot sales hub

hubspot service hub

hubspot growth suite

pros & cons

Pros
  • Easy to use workflows
  • It’s literally FREE Forever
  • Best choice for Small/Medium organization
  • Better insights
  • No customization limits
  • Activity and performance reporting are exceptional
  • Can be used with other CRMs
  • Easy to read dashboards and reports for pipeline
  • Great for scheduling meetings and creating phone calls for Sales team
Cons
  • Scope in improving UI/UX
  • If using light version, some creative workarounds need to be put in place
  • Seems expensive than other alternatives
  • Difficult to merge duplicates
  • Light in weight with respect to the organizations having large sales team

our verdict on hubspot crm

If you are a growing company/firm looking to implement a lightweight CRM that improves the efficiency of your Sales team in particular; organization in general, then HubSpot is right choice for you. The Forever FREE version of HubSpot CRM has proved a great value for money for small organizations. There practically isn’t any other marketing package out there which provides the same level of CRM features and that too at the free price tag.

I wouldn’t say that I am an avid user of HubSpot myself, but the quantity of time that I have spent over this tool is ‘The quality’ one. I am immensely impressed by the fact that HubSpot is not only providing a seamless service but dedicatedly been involved in improving the tool as well. It seems obvious that they do not wish to lag a bit inch with other marketing packages out there especially Salesforce.

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